Privacy Policy
At Lorsnberry (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or make a purchase from our website www.lorsnberry.com. By using our services, you agree to the practices outlined in this policy.
We collect personal information such as your name, email address, phone number, shipping and billing address, and payment details when you place an order with us. Additionally, we may collect non-personal information such as your IP address, browser type, device details, and browsing behavior. If you contact us directly through our support channels, we may also retain communication records to serve you better.
The information we collect is used primarily to process and deliver your orders within the standard delivery window of three to seven business days. It also helps us to communicate with you regarding your orders, promotions, and customer support inquiries. We use your data to improve our website, products, and overall customer experience while ensuring compliance with applicable laws.
We do not sell, rent, or trade your personal information to third parties. However, in certain cases, we may share your details with logistics and delivery partners to ensure timely delivery, with payment gateways for secure processing of transactions, and with trusted service providers who assist us in running our website and providing customer support. We may also disclose information if required to do so by law or to protect our rights and interests.
Protecting your data is a priority, and we employ reasonable security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no method of online transmission is completely secure, and we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to provide a better browsing experience, analyze site performance, and personalize content. You may choose to disable cookies in your browser settings, but please note that some features of the site may not function correctly without them.
As a customer, you have the right to access, update, or correct your personal information at any time. You may also request deletion of your data, subject to our legal obligations. If you do not wish to receive promotional messages, you may opt out of our marketing communications whenever you choose.
We also maintain a return policy for your convenience. If you are not satisfied with your purchase, you may request a return within seven days of receiving your order, in line with our return guidelines. Refunds or exchanges will be processed once the returned items have been inspected.
If you have any questions regarding this Privacy Policy or the handling of your data, you can reach us at support@lorsnberry.co.in or by phone at +91-8951408828. You may also write to us at our registered address: No 30, Vinayaka Nagar, JP Nagar 5th Phase, Bengaluru - 560078.
This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or legal requirements. Any modifications will be posted on this page with a revised effective date.
